Privacy Policy

1. Who We Are

Our website addresses are: https://www.qirollshop.com/

2. Information We Collect

We collect personal information only when necessary, including: name, email address, shipping address, phone number, IP address, browser User-Agent string, and the motor model purchased and technical preferences.

3. Collection and Use of Information Related to Comments

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor’s IP address and browser User-Agent string to help detect and prevent spam comments.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to confirm if you are using that service. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly displayed alongside your comment.

Visitor comments may be checked by an automated spam detection service.

4. Media-Related Instructions

If you upload images to this website, you should avoid uploading images with embedded geographic location information (EXIF GPS). Visitors to this website can download and extract location information from images on this website.

5. Cookie Policy

Our website uses cookies to enhance your shopping experience. You can choose to reject non-essential cookies through your browser settings.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display preferences. Login cookies will last for two days, and screen display preference cookies will last for one year. If you select “Remember Me”, your login status will be retained for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and only records the ID of the article you just edited. This cookie will last for one day.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited those other websites.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to those websites.

7. How We Use Your Information

The information we collect will be used to process your orders, ship motor products, provide after-sales technical support, send necessary order status updates, as well as prevent spam comments and ensure the normal operation of the website.

8. Who We Share Your Information With

If you request a password reset, your IP address will be included in the password reset email.

To fulfill delivery, necessary logistics information (e.g., address and phone) will be shared with international carriers (e.g., DHL, FedEx). We ensure such cross-border transfers comply with the legal requirements of the recipient’s location.

Except for the above cases, we will not actively share your personal information with any third party unless we obtain your explicit authorization or are required by laws and regulations.

9. How Long We Retain Your Information

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For registered users of this website, we also store the personal information provided by users in their profiles. All users can view, edit or delete their personal information at any time (except that the username cannot be changed), and site administrators can also view and edit that information.

For personal information collected for the purpose of completing orders and providing after-sales support, we will retain it for the period necessary to achieve the relevant purposes. After the retention period expires, we will delete or anonymize the relevant information in accordance with the law.

10. Your Rights Regarding Your Information

You have the right to access, correct, or request the deletion of your personal information at any time. If you are located in the EU or US, you also have specific rights to withdraw consent and restrict processing.

If you have an account on this site, or have left comments, you can request an export file of the personal data we hold about you, which also includes all the data you have provided to us. You can also request that we erase all personal data about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

11. Where Your Data Is Sent

Visitor comments may be checked by an automated spam detection service, and relevant data may be transmitted to the server of the detection service provider.

To complete order delivery, necessary logistics information will be transmitted to the relevant systems of international carriers (e.g., DHL, FedEx).

In addition to the above, your personal data is mainly stored on our servers. If cross-border transmission is required, we will ensure compliance with relevant laws and regulations.

12. International Data Transfers

13. Contact Us

If you have any questions about privacy, please contact us via: [Qiroll@Qiroll.com].